Terms and Conditions

1. Agreement and Parties

These Terms form a legally binding agreement between you (“User”) and GrowBotik USA (“Platform Provider”, “we”, “us”), the developer and operator of the software platform.

ScaleBotik operates solely as an authorised white-label reseller and branded interface provider.

By using the Services, you agree to these Terms.

2. White-Label Structure

You acknowledge that:

  • GrowBotik owns and operates the Platform
  • ScaleBotik provides branding and marketing only
  • The Services are technically delivered by GrowBotik

ScaleBotik is not the developer or operator of the Platform.

3. Eligibility

You must be at least 18 years old to use the Services.

4. Account Responsibility

You are responsible for maintaining the security of your account and all activity under it.

5. Subscriptions, Billing and Auto-Renewal

5.1 The Services are provided on a recurring subscription basis (monthly or annual).

5.2 By subscribing, you authorise automatic renewal and charging of your payment method via GrowBotik or its payment processor (e.g. Stripe) unless cancelled.

5.3 Payments are processed via third-party providers. Payment details are not stored by ScaleBotik or GrowBotik.

5.4 Failed payments may result in suspension or termination of access.

6. Cancellation

You may cancel at any time by contacting:
admin@scalebotik.com

Cancellation:

  • stops future billing
  • does not refund prior payments
  • allows access until the end of the billing period

7. Refunds

All payments are non-refundable unless required by law.

Chargebacks without valid cause may result in suspension or recovery action.

8. Service Availability and Discontinuation

GrowBotik may modify, suspend, or discontinue Services with reasonable notice where possible.

9. White-Label Responsibility Allocation (Key Clause)

You agree that:

  • GrowBotik is solely responsible for platform performance, uptime, and technical operations
  • ScaleBotik is a branding and reseller interface only
  • All technical issues must be directed to GrowBotik
  • ScaleBotik has no liability for system errors, downtime, or data issues

10. Third-Party Dependencies

The Services may rely on third-party providers (including Google APIs and cloud infrastructure).

We are not responsible for third-party failures, outages, or data inaccuracies.

11. Limitation of Liability

To the maximum extent permitted by law:

  • liability is limited to fees paid in the last 12 months
  • no liability for indirect, incidental, or consequential damages
  • no liability for loss of profit, data, or business interruption
  • ScaleBotik is not liable for any Platform-related issues

12. Indemnity

You agree to indemnify GrowBotik and ScaleBotik against claims arising from:

  • misuse of the Services
  • breach of these Terms
  • unlawful conduct

ScaleBotik is fully indemnified for Platform-related claims.

13. Intellectual Property

All intellectual property belongs to GrowBotik.

ScaleBotik branding is licensed for white-label resale purposes only.

14. Dispute Resolution

GrowBotik is the responsible platform operator for disputes relating to the Services.

Disputes may be resolved via arbitration where applicable (AU or U.S. jurisdiction rules apply).

15. Governing Law

  • Australia: South Australia law
  • United States: New York law

16. Termination

We may suspend or terminate access for:

  • non-payment
  • breach of Terms
  • misuse of Services

17. Communications

You consent to receive electronic communications relating to your account and Services.

18. Contact

Support: admin@scalebotik.com